Responsible Gambling

AG Communications Casinos is committed to promoting responsible gambling. Gambling should be an enjoyable form of entertainment, not a way to make money. If you or someone you know is struggling with gambling, help is available.

Know Your Limits

Before you start gambling, set a budget you can afford to lose and stick to it. Never chase losses, and take regular breaks from gambling. Remember that gambling outcomes are random - no strategy can guarantee a win.

Self-Assessment

Ask yourself these questions honestly:

  • Do you spend more money on gambling than you can afford?
  • Do you feel anxious or irritable when trying to cut down?
  • Have you lied to family or friends about how much you gamble?
  • Do you gamble to escape problems or relieve negative feelings?

If you answered yes to any of these, consider seeking support from the organisations listed below.

Self-Exclusion Tools

GamStop - The UK national self-exclusion scheme. Register to block yourself from all UKGC-licensed gambling sites for 6 months, 1 year, or 5 years.

Individual Casino Self-Exclusion - All UKGC-licensed casinos are required to offer self-exclusion. Contact the casino directly through their responsible gambling section or live chat.

Where to Get Help

GambleAware - Free, confidential advice and support. Call the National Gambling Helpline: 0808 8020 133 (freephone, 24/7).

GamCare - Provides information, advice, and support for anyone affected by gambling. Includes a live chat service and local support groups.

Gordon Moody - Residential treatment for severe gambling addiction. Free of charge for UK residents.

Gambling Therapy - Free global online support and counselling for gambling problems.

Underage Gambling

Gambling is illegal for anyone under the age of 18 in the UK. All casinos listed on this site are licensed by the UK Gambling Commission and are required to verify the age of their customers. If you suspect a minor is gambling, report it to the UK Gambling Commission.

UKGC Complaints

If you have a complaint about a gambling operator that you have been unable to resolve directly, you can escalate it to an Alternative Dispute Resolution (ADR) provider approved by the UK Gambling Commission.